Smarter Than a Landline: Meet Your New VOIP Phone
Say goodbye to clunky landlines and hello to seamless communication. VoIP phone systems deliver everything your business needs — crystal-clear calls, smart features like call forwarding and voicemail-to-email, and the freedom to take your number anywhere. It's more affordable, more flexible, and built for the way modern businesses work. Whether you're remote, hybrid, or office-based, VoIP keeps your team connected — effortlessly.
Ready, Set, Call
HD Call Quality That Sets You Apart
Experience crystal-clear conversations with high-definition (HD) call quality that puts traditional phone lines to shame. Whether you're talking to clients, colleagues, or customers, every word comes through sharp and uninterrupted — no crackles, no dropouts.
Customise Your Caller Experience
Make every call more professional with features like custom hold music, call menus (IVRs), and automated greetings — all easy to set up and change as your business evolves. Whether you want to guide callers to the right department or keep them engaged while they wait, VoIP gives you full control over how your business sounds.
Scales as You Grow: Add Lines in a Click
Whether you're hiring your first team member or expanding across multiple locations, VoIP grows with you. Adding new lines, users, or features is quick, easy, and doesn’t require costly hardware or engineer visits
Get the Insights You Need with Call Reporting
Unlock powerful insights with VoIP’s call reporting features. Track call volume, average call duration, missed calls, and more — all in real-time. These reports help you monitor performance, improve customer service, and make data-driven decisions that drive business success. No more guessing, just clear, actionable data.
Receive rockstar treatment 🎸
Our award winning UK-based team of customer service superheroes are ready and waiting to help seven days per week.
Just in case you don't take our word for it, take a look at our Trust pilot reviews.
We make our competitors look shady
Nothing to make you shriek 👻
Unlike some we don't charge you per minute for calls made or received, benefit from unlimited VOIP calls for one fixed monthly fee..
It's all about you ❤️
We don't take a one size fits all approach, every business is unique and we treat you that way. Our team of experts create a total bespoke VOIP package that's just right for you and make sure that you don't pay for services you don't need.
Give your business a boost 🚀
Instantly present a more professional image with features like hold music, call waiting and even a real life virtual receptionist who can take your calls when you can't.
Supercharge Your Customer Engagement with WhatsApp and VoIP Integration
Transform how you connect with customers by integrating WhatsApp with your VoIP system. Respond to inquiries in real-time, resolve issues instantly, and manage all communications from a single platform. Whether it’s providing quick support, sharing updates, or scheduling appointments, this integration lets you engage with customers more personally and efficiently — no more switching between apps or missing messages.
Everything you need to power your business
Perfect for start-ups and growing businesses
We Love
Making People
Happy
New to VoIP? Our Team Will Handle the Hard Part
No need to stress over setting up your new VoIP system. Our team of experts will guide you every step of the way — from choosing the right features for your business to seamless installation and ongoing support. With us, you’ll have a smooth transition to a more efficient, cost-effective communication solution, without the technical headaches.
Thousands of Businesses Rely on Us for Seamless Communication
Businesses across industries — from creative agencies to professional services — trust us to keep their communication smooth, cost-effective, and reliable. With seamless setup, crystal-clear call quality, and unmatched flexibility, we’re the preferred choice for companies looking to scale their communication without the complexity. Don’t just take our word for it — see why thousands of businesses are already on board.
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What is a telephone answering service?A telephone answering service ensures that all your business calls are professionally managed, whether you’re unavailable, handling other tasks, or outside of office hours. At Flamingo Digital, our UK-based team acts as a seamless extension of your business, answering calls in your name and handling customer queries with care.
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How does your service integrate with my business?We provide a unique phone number for you to divert your calls to. Our advanced call handling system detects that the call is for your business and displays your company details for our team. This ensures every call is answered professionally, just as if it were handled in-house.
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Can I customise how my calls are answered?Yes, absolutely. As part of our onboarding process, we learn your preferred greetings, brand tone, and specific instructions to ensure every call aligns with your business values. Your customers will always feel they’re speaking directly to your team.
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Do you offer 24/7 telephone answering services?Yes, we provide round-the-clock call handling to ensure your business is always available. Whether it’s after hours, during weekends, or holidays, our team is here to support your customers whenever they need you.
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What industries do you serve?Our telephone answering services cater to a wide range of industries, including healthcare, legal, e-commerce, financial services, and more. No matter your sector, we tailor our solutions to meet your unique needs.
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How do you ensure data security?We prioritise data protection by using secure, GDPR-compliant systems. All calls and data are handled with strict confidentiality, and our advanced encryption safeguards sensitive customer information.
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Can I scale the service as my business grows?Yes, our solutions are fully scalable. Whether you experience seasonal peaks or long-term growth, we can adjust our service to handle increased call volumes without compromising quality.
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What happens if I miss a call?When you miss a call, our team is here to step in. We answer every call on your behalf, capturing all the details you need so you can follow up at your convenience.
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How much does your telephone answering service cost?Our pricing is flexible and designed to suit businesses of all sizes. Contact us for a customised quote that matches your specific requirements and budget.
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How can I get started with Flamingo Digital?Getting started is simple! Reach out to us today, and we’ll guide you through the onboarding process. Within days, you’ll have a professional telephone answering service in place, ready to enhance your customer experience.