How to Answer Business Calls Professionally?
Only some people are great on the telephone. Many people only answer phone calls partially, especially when the incoming call is from an...
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Simon Richardson
- Apr 12
- 7 min
Building Successful Customer Loyalty Programs: Types, Tips and Benefits
It’s evident that successful businesses have loyal customers. These customers buy goods or attain services from that business from time...
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Simon Richardson
- Apr 3
- 6 min
Cold Calling Techniques: Strategies to Drive Sales and Build Relationships
Your possibility of turning cold leads into warm leads rises when you use effective cold calling strategies. As an agent you must try to...
9 views0 comments
Simon Richardson
- Mar 19
- 5 min
What is Conditional Call Forwarding: How Does It Work, and Why Do You Need This?
Call forwarding allows you to receive calls even when you are not at your desk. This can be a game-changer for businesses. You can stay...
44 views0 comments
Simon Richardson
- Mar 4
- 6 min
10 Call Centre Agent Duties and Responsibilities
A call centre representative speaks with consumers on both incoming and outgoing calls. One of their core responsibilities is to address...
335 views0 comments
Simon Richardson
- Feb 22
- 6 min
8 Essential Call Centre Responsibilities for Customer Satisfaction
Meeting customer needs and going above and beyond what they expect is one of the hardest things for businesses. Companies can keep their...
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Simon Richardson
- Feb 12
- 4 min
Enhance Your Customer Experiences With Modern Call Centre Telephone System
A business that wants to succeed must prioritise keeping its customers happy. The happy faces of customers can make or break the...
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Simon Richardson
- Dec 28, 2023
- 6 min
Call Centre Manager Responsibilities You Should Take Note of
A call centre manager plays a crucial role in ensuring the success of a call centre and the overall customer experience. Their...
65 views0 comments
Simon Richardson
- Dec 25, 2023
- 5 min
Everything You Need to Know About Brand Loyalty
Brand loyalty is the backbone of business success. It's when customers choose you repeatedly over others. It's the trust they have in...
44 views0 comments
Simon Richardson
- Dec 24, 2023
- 6 min
Everything You Need to Know About Business Call Forwarding
Business call forwarding is transforming how companies communicate. In an age where UCaaS sees 29% market growth, staying connected is...
60 views0 comments
Simon Richardson
- Dec 17, 2023
- 6 min
Flamingo Digital: Pioneering resale opportunities
What does it mean to be a business reseller? A reseller solution enables you to offer a fully branded product or service without the...
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Simon Richardson
- Nov 28, 2023
- 7 min
Important Virtual Assistant Advantages to Note Before Getting One
In today's fast-paced business landscape, virtual assistants have become indispensable. As companies strive for efficiency and...
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Simon Richardson
- Sep 7, 2023
- 2 min
Enhance Your Business Communication with Our UK-Based Telephone Call Answering Service
In today's fast-paced business world, effective communication stands as the keystone of success. Whether it's a query at the break of...
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Simon Richardson
- Aug 13, 2023
- 2 min
Out Of Hours Call Answering Services in the UK: An Essential Solution for Modern Businesses
In an interconnected world, where businesses transcend time zones and geographical limitations, the '9 to 5' operational window no longer...
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Simon Richardson
- Jul 30, 2023
- 2 min
The Exceptional Advantage of Flamingo Digital's #1 Call Answering Service
In a world where business connectivity is the key to customer satisfaction and growth, Flamingo Digital offers an impeccable lifeline –...
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Simon Richardson
- Jul 30, 2023
- 3 min
Harnessing the Power of Constant Connectivity with Flamingo Digital's 24/7 UK Virtual Receptionist.
Navigating the grand tapestry of the digital age can be an exhilarating endeavour for businesses big and small. The fabric of business...
38 views0 comments
Simon Richardson
- Jun 25, 2023
- 7 min
Why Do Companies Choose to Outsource?
In today's highly competitive business landscape, companies are continually seeking innovative ways to optimise their operations, reduce...
59 views0 comments
Simon Richardson
- Mar 25, 2023
- 2 min
How AI will impact the future
Artificial intelligence (AI) has made incredible strides in recent years, transforming the way we live and work. From self-driving cars...
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Simon Richardson
- Dec 9, 2022
- 2 min
Free yourself from your phone over Christmas
From secret Santa to office decorations, the team here at Flamingo Digital are getting involved in the Christmas spirit this year. Our...
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Simon Richardson
- Jul 16, 2022
- 2 min
How our call handling solutions give you more time
Running a business is hard work, especially a start-up! we know how it feels to have a never-ending to-do list. VAT returns, payroll,...
51 views0 comments
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