Latest blog articles

Running a busy salon can be tough, especially when it comes to handling calls during appointments.

In today's busy restaurant world, getting lots of bookings is really important. A virtual receptionist can help restaurants manage reservations and improve customer service.

In today's competitive business world, keeping customers happy and loyal is really important.

Running a franchise with multiple locations can be tricky, especially when it comes to staying connected.

Having a strong communications setup is really important for UK brands that want to grow.

The Public Switched Telephone Network (PSTN) will be switched off in 2027. This big change will affect how businesses in the UK communicate.

Protecting personal data is really important in today's digital world. For VoIP providers, it's crucial to understand the differences between UK GDPR and EU GDPR.

GDPR has changed how companies handle personal data, especially in telecom. This guide explores key points for working with UK telecom partners while following GDPR rules.

Voice over Internet Protocol (VoIP) has changed how businesses communicate, offering flexibility and cost savings.

Moving to Voice over Internet Protocol (VoIP) for business communication requires understanding legal and compliance aspects.

Small and medium-sized enterprises (SMEs) need to keep up with technology to stay competitive. Voice over Internet Protocol (VoIP) is a great way to update your phone systems.

VoIP for multi-site operations can really improve how businesses communicate. It uses the internet to make phone calls, which is cheaper and more flexible than old-style phone lines.

In today's busy business world, handling calls well can make a big difference in how customers feel about your company. Two popular ways to manage incoming calls are sequential and simultaneous ringing.

Managing customer data while following GDPR rules is really important for businesses today. At Flamingo Digital, we know it's crucial to communicate well with customers while also protecting their information.

In today's busy property market, being available all the time can make a big difference. Answering calls quickly, even outside normal work hours, is really important for getting new clients and selling houses.

Power outages can be a real pain, especially when you need to make important calls. Voice over Internet Protocol (VoIP) phone systems can keep you connected even when the lights go out.

CRM integration with caller history routing is changing how businesses handle customer calls. This technology uses past interactions to provide better, personalized service.

Switching phone providers doesn't mean losing your familiar number. Number porting lets you keep your existing phone number when changing services.

The future of customer service is changing fast, and decentralized call centers are leading the way. By 2030, these new centers will change how businesses talk to their customers, making everything work better.