Stop missing your business calls today.

Make sure you capture every business opportunity with our UK based phone answering service, your dedicated Flamingo receptionists care about your clients and your brand as much as you do.

Ella, Flamingo Digital virtual receptionist

Screenshot 2021-05-28 at 12.02.56.png

The right telephone answering service for your business

Virtual receptionist service:

Fast, free set-up

Perfect for SMEs or start-ups

Professional phone answering from just £0.50 per call

Expertly represent your business

Calls answered in your business name

Never have a call go to voicemail again

Text message notification available if required

Tailored inbound campaign:

Fully bespoke telephone answering

Dedicated account manager

Perfect for customer service, tech support or sales

Flamingo Digital work as an extension of your in-house team

Calls answered in your business name

Media and advertising response calls

Email management if required

Pricing that makes sense

Image by Luke Chesser

Virtual receptionist pricing

Our virtual receptionist services provide a great-value, simple solution for start-up businesses or an existing company with more basic messaging needs. Our agent will capture the following:

 

  • Caller's name
     

  • Company name

 

  • Contact number
     

  • Brief reason for the call

 

 

We offer two packages for this service:

 

£35.00 per month, 25 calls included then £1.50 per call

£59.99 per month, 120 calls included, that's just £0.50 per call!

 

£0.00 for email delivery of a message £0.10 for text message  delivery

 

*All prices exclude VAT

 

 

 

Image by Nicola Styles
Image by XPS
Image by Luke Chesser

Tailored campaign pricing

For those looking for more than a basic message answering service, we provide fully flexible, tailored campaigns to deliver a more advanced level of support or service to your callers.

For example, we can provide professional customer service, emergency on-call support or even order taking during calls. Our tailored campaigns are fully customisable to your business needs.

 

Tailored campaign pricing:

 

£49.99 per month
 

£0.85p per minute for the duration of the call

 

£0.00 for email delivery of a message £0.10 for text message delivery

*All prices exclude VAT

Image by Ashley Whitlatch

Why Flamingo Digital?

Flamingo Digital aims to make the outsourcing of your telephone answering service efficient and easy. Confusing tariffs, a lack of transparency, and unprofessional agents are commonplace throughout most outsourcing services. However, Flamingo Digital was created to seamlessly integrate with your business and its needs, acting as an extension of your in-house team. Right from the start, we provide you with a dedicated business manager who will personally assist you, taking the time to understand your business and its needs in order to deliver an efficient and streamlined service. Once a solution has been tailored to you, an account can be set up in as little as 60 minutes.

With calls, quality matters. That’s why our agents only go live handling your calls once they have completed our in-house training academy, designed to ensure all our staff have a full understanding of our systems, processes and client expectations. Once call handling begins, we perform in-house QA on all our virtual receptionists, track daily and monthly performance figures and continually run reward-based incentive schemes to make sure our expected levels of service are maintained.

A simple solution to your phone answering needs

Try before you buy

Take our service for a test drive, completely free - now there's a bright idea.

Impress your callers

A trusted partnership - we value your customers as much as you do.

Stay in the loop

Stay in the loop while focusing on what matters most - your business.

text message delivery

Enjoy text message delivery, notifying you of your call moments after a message is taken.

How our virtual receptionist service works

Receptionist
luke-chesser-pJadQetzTkI-unsplash.jpg

Professionally representing your business

Our virtual receptionist service provides your business with professionally answered calls in your business name, 7 days a week, 7:00am - 7:00pm. All of our call handlers are based in our Nottingham office and have completed our in-house training program to ensure excellent standards are upheld. Whenever you need us to take your calls for you, simply reroute your calls to the 'divert number' we will provide you with. We will then forward you a message via email or text, relaying the caller's contact details and reason your calling, all for just £0.50 per call. Take a free trial today and see how we can benefit your business.

Make more time for what matters

Make sure you never miss important calls again and give your business the phone answering service it deserves, all for just a fraction of the cost of an in-house receptionist. Make sure you never miss important calls again, Flamingo will professionally handle your inbound business phone calls, capturing a name and number and then forwarding the message to you, all from just £0.50 per call.

UK based call answering service

At Flamingo Digital we don't outsource our calls abroad - all of our virtual receptionist agents are based in our Nottingham office, directly employed by us and trained in house to professionally represent our client's businesses and brands.

Virtual receptionist service

The perfect solution for SME owners or start ups, our virtual receptionist service will ensure your business calls are answered by one of our professionals in the name of your business. 7 days a week, between 7:00am - 7:00pm, our receptionists are available to answer calls, record contact details and capture the reason for the call, improving efficiency and giving you more time to focus on your business. We can have your account live and calls being answered in less than an hour - contact us today for a free trial.

Tailored campaigns

For larger organisations or those with more bespoke needs, we can provide fully customised solutions to suit you. Be this order taking, tech support or customer service, we will design a package fully based on your business needs.