Telephone answering service

Make more time for what matters

Give your business the telephone answering service it deserves, for a fraction of the cost of an in house receptionist. For a fixed fee of just £0.99 per call, Flamingo will professionally handle your inbound business calls, capturing a name and number, then forwarding the message onto you via text message or email.

UK based call answering service

At Flamingo Digital we don't outsource our calls abroad, all of our virtual receptionist agents are based in our Nottingham office, directly employed by us and trained in house to professionally represent our client's businesses and brands.

Virtual receptionist service

The perfect solution for SME owners or start up's, Our virtual receptionist service will ensure your business calls are answered by one of our professional receptionists, in your business name, before capturing their contact details and the reason for the call. We can have your account live and calls being answered in less than an hour, contact us today for a free trial.

Tailored campaigns

For larger organisations or those with more bespoke needs, we can provide a fully customised call answering service. Be this order taking, tech support or customer service, we will design a package fully based around your business needs.

Why Flamingo Digital?

We make the outsourcing of your telephone answering service an easy choice, Flamingo Digital was born through the frustration of our director when looking for outsourced services for one of their other businesses. Confusing tariffs, a lack of transparency, and unprofessional call handlers are commonplace throughout the industry. Flamingo Digital was created to seamlessly integrate with your business and its needs, acting as an extension of your in-house team. Right from the start, we provide you with a dedicated account manager, who will personally assist you throughout the onboarding process, taking time to understand your business, its needs, and how we can most efficiently help. Once a solution has been tailored to you we move forwards with account set up, this can often be achieved in as little as 60 minutes.

With calls, quality matters, that's why our agents only go live handling our calls once they have compleated our inhouse training acadamy, designed to ensure all our staff have a full and broad understanding of our systems, processes and client expectations. Once call handeling begins we perform in-house QA on all of our virtual receptionists, track daily and monthly performance figures and continually run reward-based incentive schemes to make sure our expected levels of quality are maintained.

The right telephone answering service for your business

Virtual receptionist service

Fast free set up

Perfect for SME'S or start-up's

Just £0.99 per call & £9.99 per month

Professionally represent your business

Calls answered in your business name

Never have a call go to voicemail again

Text message notification available if required

Tailored inbound campaign

Fully customisable outsourced support

Dedicated account manager

Perfect for customer service, tech support or sales

Flamingo work as an extension of your in-house team

Calls answered in your business name

Media and advertising response calls

Email management if required

Try before you buy

Take our service for a test drive completely free, now theirs a bright idea.

Impress your callers

A trusted partnership, we value your customers as much as you do.

Stay in the loop

Stay in the loop while focusing on what matters most, your business.

text message delivery

Enjoy text message delivery notifying you of your call moments after a message is taken.



0115 855 0455


Flamingo Digital, Unit 37 Hartley Business Centre Haydn Road

Nottingham NG5 1DG

Hours of Operation

Mon - Fri: 9am - 8pm

​​Saturday: 9am - 4pm