Telephone answering service

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Make more time for what matters

Give your business the phone answering service it deserves, for a fraction of the cost of an in house receptionist. Make sure you never miss important calls again, Flamingo will professionally handle your inbound business phone calls, capturing a name and number, then forwarding the message to you all from just £0.50 per call.

UK based call answering service

At Flamingo Digital we don't outsource our calls abroad, all of our virtual receptionist agents are based in our Nottingham office, directly employed by us and trained in house to professionally represent our client's businesses and brands.

Virtual receptionist service

The perfect solution for SME owners or start up's, our virtual receptionist service will ensure your business calls are answered by one of our professional receptionists, in your business name, before capturing their contact details and the reason for the call. We can have your account live and calls being answered in less than an hour, contact us today for a free trial.

Tailored campaigns

For larger organisations or those with more bespoke needs, we can provide fully customised solutions. Be this order taking, tech support or customer service, we will design a package fully based on your business needs.

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Why Flamingo Digital?

We make the outsourcing of your telephone answering an easy choice, Flamingo Digital was born through the frustration of our director when looking for outsourced services for one of their other businesses. Confusing tariffs, a lack of transparency, and unprofessional agents are commonplace throughout the industry. Flamingo Digital was created to seamlessly integrate with your business and its needs, acting as an extension of your in-house team. Right from the start, we provide you with a dedicated account manager, who will personally assist you throughout the onboarding process, taking time to understand your business, its needs, and how we can most efficiently help. Once a solution has been tailored to you we move forwards with account set up, this can often be achieved in as little as 60 minutes.

With calls, quality matters, that's why our agents only go live handling our calls once they have compleated our in-house training academy, designed to ensure all our staff have a full and broad understanding of our systems, processes and client expectations. Once call handling begins we perform in-house QA on all of our virtual receptionists, track daily and monthly performance figures and continually run reward-based incentive schemes to make sure our expected levels of quality are maintained.

The right telephone answering service for your business

Virtual receptionist service

Fast free set up

Perfect for SME'S or start-up's

Professional phone answering from just £0.50 per call

Professionally represent your business

Calls answered in your business name

Never have a call go to voicemail again

Text message notification available if required

Tailored inbound campaign

Fully bespoke telephone answering

Dedicated account manager

Perfect for customer service, tech support or sales

Flamingo work as an extension of your in-house team

Calls answered in your business name

Media and advertising response calls

Email management if required

Pricing that adds up by any calculation

 
Image by Luke Chesser

Virtual receptionist pricing

Our virtual receptionist services provide a great value simple solution for start-up businesses or an existing company with more basic messaging needs, our agent will capture the following.

 

  • Callers name
     

  • Company name

 

  • Contact number
     

  • Brief reason for the call

 

 

We offer two packages for this service

 

£35.00 per month, 25 calls included then £1.50 per call

£59.99 per month, 120 calls included, that's just £0.50 per call!

 

£0.00 for email delivery of a message £0.10 for text message  delivery

 

 

All prices exclude VAT

Image by Nicola Styles
Image by XPS
Image by Luke Chesser

Tailored campaign pricing

For those looking for more than a basic message taking service we provide tailored campaigns, these are fully flexible solutions where our agents would provide a more advanced level of support or service to your callers.

 

For example, we may be required to provide customer service, emergency on-call support or perhaps order taking during the call. Our tailored campaigns are fully customisable to your business needs.

 

Tailored campaign pricing

 

£49.99 per month
 

£0.85p per minute for the duration of the call

 

£0.00 for email delivery of a message £0.10 for text message delivery

All prices exclude VAT

A simple solution to your phone answering needs

Try before you buy

Take our service for a test drive completely free, now theirs a bright idea.

Impress your callers

A trusted partnership, we value your customers as much as you do.

Stay in the loop

Stay in the loop while focusing on what matters most, your business.

text message delivery

Enjoy text message delivery notifying you of your call moments after a message is taken.

Contact

Phone

0115 855 0455

Address

Flamingo Digital, Unit 37 Hartley Business Centre Haydn Road

Nottingham NG5 1DG

Hours of Operation

Mon - Fri: 9am - 5pm