Your own receptionist for a fraction of the cost
Our virtual receptionist provides full front of house representation for your business 7 days per week, the service includes all the benefits of our telephone answering service as well as, call transfers, email capture and a more customisable call experience.
Tinishe, Flamingo Digital virtual receptionist
Virtual receptionists that mean business
Virtual receptionist service
Fast free set up
Calls answered in your business name
Free online portal
Call transfers
Internal patch throughs
Capture callers email addresses
Capture of account numbers, reference numbers etc
A rock solid team ready to help
A professional voice every time
Our team of expertly trained UK-based virtual receptionists answer every call just the way you'd like. Our virtual receptionist service provides 7 days of coverage as standard so you never need to worry about missing a call again.
Switchboard services included
Our trial lets you experience our full paid service free for 7 days, We're sure both you and your callers will be impressed by our Customer Service Superheroes and the extra time you'll have in your diary once you've been freed from your phone.
Pricing that adds up
Our range of bundles
Our virtual receptionist service will capture the details below, if you require any other details to be captured or have more bespoke requirements please review our outsourced call centre solutions.
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Caller's name
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Company name
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Contact number
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Email address or customer number
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Brief reason for the call
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Internal call patches
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Transfer calls to landlines or mobiles £0.10 per transfer
We offer three bundles for this service:
£34.99 per month, 31 calls included then £1.30 per call
£59.99 per month, 54 calls included, then just £1.20 per call
£199.99 per month, 181 calls included, then just £1.05 per call.
£0.00 for email delivery of a message £0.10 for text message delivery
*All prices exclude VAT
Addie Customer service Superhero
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UK Based Virtual Receptionists
All of Flamingo Digital's virtual pa operators are based in the UK, we don't outsource abroad or to a 3rd party. We do this to make sure the high service standards that we set are achieved and exceeded. We understand how important both quality of work and reliability are to our customers, so we put this at the forefront of everything we do. We have a contract-free easy to understand charging structure that provides transparency and accountability after every assistant task has been completed. Our flexible range of tariffs provide just the right level of support for a diverse range of businesses, from start-ups to multi-site national operators. we have a suitable package starting from just £250 per month.
What does a virtual receptionist do?
Our virtual receptionists are there to ensure that no calls ever go unanswered, we take the stress and responsibility out of having to manage your phone calls on a daily basis. We understand that no two businesses are alike, that's why we tailor our call handling response and train our customer service agents to your company's needs. We can book appointments, transfer calls, pass on important messages, and even conduct over-the-phone questionnaires.
