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Small business telephone answering services

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Services available

Small Business Telephone Answering Service

At Flamingo Digital we take calls from a wide range of small businesses, across the UK. We appreciate the time, dedication and financial investment they make to build something new from the ground up. When you outsource your calls to us, we dedicate ourselves to ensuring we make that great first impression every time.

Bespoke Solutions

We offer some of the best value solutions in the UK with tariffs starting from just £0.39 per day, It's the perfect solution for small businesses or start-ups providing you with seven days per week coverage and professional call handling.


 

What our customers say

A solution that can grow with you

Rolling contracts

We don't tie you into long term contracts or penalise you if you need to change tariffs, many of our customers start off using our great value £9.99 service and then change to a larger tariff based on business demand or if they have seasonal changes in demand.

Responsive Call Handling

Our highly trained call answering team located in Nottingham have the skillset and dedication to represent your business the way it deserves capturing the required details and emailing them to you straight after each call.

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Featured case study

Billys Convenience Store

Fellow Nottingham based business Billys convenience store has served its local community for over two decades, building a loyal and regular customer base. Since the covid-19 pandemic, the business model began to change. Customer demand for delivery via Deliveroo and Uber Eats began to grow and more customers started calling the store directly to place orders. This made it difficult to pack items for delivery with the phone continually ringing, our solution was to create a dedicated order line removing the need to take calls on-site, in turn freeing up staff members to focus on what was most important.

3 reasons your small business needs an answering service

New customers are critical to small businesses, so it's vital you don't miss those calls.

 

75% of people who get through to a voicemail don't leave a message or call back.

 

Get a receptionist seven days per week for a tiny fraction of the cost of an employee.

 

Create a professional brand image.

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How Flamingo Digital can help your small business

Most small businesses are operated by a single owner/operator, this creates enormous logistical challenges on a daily basis. Dealing with existing customers, working on new leads, managing your website and social media, packing orders and visiting clients, the list goes on. Often one of the most distracting factors can be unpredictable phone calls interrupting your workflow at the worst time possible. 

 

At Flamingo we have dedicated team members who understand the needs of small businesses and how to help owner-operators get through their day more efficiently. Our virtual receptionists are ready when you need them, just divert your calls and they will begin answering straight away in your business name as if a member of your in-house team.

 

We have some of the best value packages available in the industry helping you to hang onto more of your cash flow while giving you an extra layer of support when you need it, we even give you access to our online customer portal enabling you to access your messages, set availability and view your account details.

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