Telephone Answering Service for Construction Businesses
Services avaIlable
Answering Service
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Your call are always answered so you never have to worry about missing new opportunities while on the job
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Virtual Assistant
Our highly skilled assistants will professionally represent your company and provide coverage seven days per week.
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Diary Management
Whether its new clients or existing ones, we can book your appointments so you can stay focused on the job.
What our customers say
Tailored for construction businesses
Industry Expertise
A trained PA with knowledge and experience of dealing with customers in the construction industry.
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Flexible Services
Our bespoke service can fit around your requirements and the seasonal of the industry.
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Personal Touch
We do not leave your customers and contractors with a voicemail or robot. A friendly and trained professional to assist them.
Featured case study
TM Contractors
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Contractors spend much of their day up a ladder or down in a pipe, leaving little to no time to answer phone calls. This leaves them vulnerable to losing new business opportunities to competitors.
TM Contractors needed some support and approached us in 2020 about our telephone answering service. We discussed their requirements and agreed to a 7-day free trial. After which they understood the value of having a professional service that ensure new business opportunities were not being missed.
As TM Contractors have grown their business, they can allocate more time on providing the best service for their customers, while our telephone agents look after their calls.
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How Flamingo Digital can integrate with your construction business
We can provide your construction company with a professional phone answering solution, supporting the needs of your business dynamically as and when required. With several years of sector expertise, we are well placed to help your business with its phone answering needs. Be this ad-hoc support, overflow services or full-time call management. Our bespoke scripting software gives us the freedom to build a solution that fits perfectly with your needs, aside from basic message taking services we can also provide emergency response lines with phased escalation patterns, for example dialling the on-call engineer three times, if this fails try the next in line a further three times etc. Our team can also provide extended coverage hours for a fraction of the cost of in-house receptionists or call handlers, all Flamingo Digital customers receive seven-day coverage at no extra cost.
