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Cementing Floor

Telephone Answering Service for Construction Businesses

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Services avaIlable

Answering Service

Your call are always answered so you never have to worry about missing new opportunities while on the job

Virtual Assistant

Our highly skilled assistants will professionally represent your company and provide coverage seven days per week.

Diary Management

Whether its new clients or existing ones, we can book your appointments so you can stay focused on the job.

What our customers say

Tailored for construction businesses

Industry Expertise

A trained PA with knowledge and experience of dealing with customers in the construction industry.

Flexible Services

Our bespoke service can fit around your requirements and the seasonal of the industry.

Personal Touch

We do not leave your customers and contractors with a voicemail or robot. A friendly and trained professional to assist them.

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Featured case study

TM Contractors

Contractors spend much of their day up a ladder or down in a pipe, leaving little to no time to answer phone calls. This leaves them vulnerable to losing new business opportunities to competitors.

TM Contractors needed some support and approached us in 2020 about our telephone answering service. We discussed their requirements and agreed to a 7-day free trial. After which they understood the value of having a professional service that ensure new business opportunities were not being missed.

As TM Contractors have grown their business, they can allocate more time on providing the best service for their customers, while our telephone agents look after their calls. 


How Flamingo Digital can integrate with your construction business

We can provide your construction company with a professional phone answering solution, supporting the needs of your business dynamically as and when required. With several years of sector expertise, we are well placed to help your business with its phone answering needs. Be this ad-hoc support, overflow services or full-time call management. Our bespoke scripting software gives us the freedom to build a solution that fits perfectly with your needs, aside from basic message taking services we can also provide emergency response lines with phased escalation patterns, for example dialling the on-call engineer three times, if this fails try the next in line a further three times etc. Our team can also provide extended coverage hours for a fraction of the cost of in-house receptionists or call handlers, all Flamingo Digital customers receive seven-day coverage at no extra cost.

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