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Cementing Floor

Construction Answering Service

 
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Services avaIlable

  • Construction Answering Service: Your calls are always answered, so you never have to worry about missing new opportunities while on the job.

  • Virtual Assistant: Our highly skilled assistants will professionally represent your company and provide coverage seven days a week.

  • Diary Management: Whether it's new clients or existing ones, we can book your appointments so you can stay focused on the job.

What our customers say

Tailored Construction Answering Service

  • Industry Expertise: A trained PA with knowledge and experience in dealing with customers in the construction industry will be assigned.

  • Flexible Services: Our bespoke service is tailored to meet your requirements and adapts to the seasonal changes of the industry.

  • Personal Touch: We do not leave your customers and contractors with just an automated voicemail. A friendly and trained professional will assist them personally.

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Featured case study

TM Contractors

Contractors spend much of their day up a ladder or down a pipe, leaving little to no time to answer phone calls. This leaves them vulnerable to losing new business opportunities to competitors.

TM Contractors needed support in this regard and approached us in 2020 about our answering service solutions for construction. We discussed their requirements and agreed to a 7-day free trial. After this, they understood the value of having a professional answering service that ensured new business opportunities were not being missed.

As TM Contractors have grown their business, they can allocate more time to providing the best service for their customers while our telephone agents look after their day-to-day calls. 

How Flamingo Digital Can Integrate With Your Construction Business

We can provide your construction company with a professional phone answering solution, supporting the needs of your business dynamically as and when required. With several years of sector expertise, we are well-equipped to help your business with its phone answering needs. Be it ad-hoc support, overflow services, or full-time call management, our bespoke scripting software gives us the freedom to build a solution that fits your needs perfectly. Aside from basic message-taking services, we can provide emergency response lines with phased escalation patterns. Our team can also provide extended coverage hours for a fraction of the cost of in-house receptionists or call handlers. Lastly, all Flamingo Digital clients receive seven-day coverage at no extra cost.

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