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Accountants Answering Service

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Services available

  • Accountants Answering Service: Focus on what's most important to you and your clients without the distraction of unpredictable calls, provide extended opening hours to your client base, and reduce costs compared to a full-time receptionist.

  • Built around you: If you need support beyond our message-taking service, we can provide a fully bespoke solution built around your business and its needs. Whether it's staff sickness lines, diary management, or even outbound campaigns to obtain client feedback, we have your back. 

Customised Accountants Answering Service

  • Industry expertise: Professionalism is at the heart of the accountancy industry; that's why our agents receive enhanced training for conducting accountancy calls. As a business, we have a strong track record of delivering exceptional results to expecting clients and are determined to represent your business in the best light.

  • A flexible approach: We're here when you need us; once your account goes live, we generate a unique divert number for your business that you can use to send us calls when you need to. Moreover, we don't lock you in with excessive contracts; you're free to leave at any time with a month's notice.

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What our customers say

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Featured case study

As an accountancy firm, most of our staff are busy performing their jobs effectively. This leaves little to no time to answer the phone. We needed a reliable service that would answer our phone calls professionally.

Flamingo Digital's agents represented our business in the right way, and they took the time to understand the nature of the customers who called us up.

Our manager now gets the most important messages on his phone, resulting in fewer new opportunities being missed, without having to take time away from the job.

How Can Our Virtual Receptionists Help Your Accountancy Business?

Our outsourced accountant answering service creates a set process for your accountancy practice, providing ample staff coverage and extended opening hours while providing professional front-of-house representation. All businesses have quiet and busy periods, causing unpredictable call flows that can be hard to manage on the fly. By entrusting Flamingo Digital to take your calls, you remove these problems from your business model. Our virtual reception service can be scaled up and down when needed, help support you through unpredictable staffing issues such as sickness or maternity leave, and give you more flexibility around holiday requests.

How Do I Know if This Answering Service for Accountants is Right for Me?

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If you aren't sure if the service is right for you, why not take advantage of our free trial? It lets you experience our service for seven days/ten calls. It's also a great opportunity for us to gain a better understanding of your business and its needs; we can then make suggestions on how best to optimise your account going forward. This will give both you and your clients the best experience possible.

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