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Telephone answering service for accountants

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Services available

Telephone Answering Service

Focus on what's most important to you and your clients without the distraction of unpredictable calls, provide extended opening hours to your client base and reduce costs compared to a full-time receptionist.

Built around you

If you need a little extra support above and beyond our message taking service, we can provide a fully bespoke solution built around your business and its needs. Be this staff sickness lines, diary management or even outbound campaigns to obtain client feedback. 

Designed for accountants

Industry expertise

Professionalism is at the heart of the accountancy industry, that's why our agents receive enhanced training for accountancy calls. As a business, we have a strong track record of delivering results to satisfied clients within this sector and are passionate about representing your business in the very best light.

A flexible approach


We're here when you need us, once your account goes live we generate a unique divert number for your business, you then simply send us calls when you need to. Be this all the time, when the line is busy or at certain times of the day. We don't lock you in with excessive contracts, you're free to leave at any time with one month's notice.

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What our customers say

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Featured case study

Tenel Accounting

As an accountancy firm, we have much of our staff is are on the job, this leave little to no time to answer the phone. 

We needed a reliable service that would answer our phone calls professionally.

Flamingo Digital's agents represented our business in the right way and they took the time to understand the nature of the customers who call us up.

Our manager now gets messages on his phone meaning less new opportunities go begging, without having to take time away from the job.
 

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How our virtual receptionists can help your accountancy business

Our outsourced service creates a set process for your accountancy practice, providing ample staff coverage and extended opening hours all whilst providing professional front of house representation. All businesses have quiet and busy periods causing unpredictable call flows that can be hard to manage. By entrusting Flamingo Digital to take your calls you remove these problems from your business model. Our virtual reception service can be scaled up and down when needed, help support you through unpredictable staffing issues such as sickness or maternity leave and give you more flexability around holiday requests.

How do I know if this service is right for me?

If you aren't sure if the service is right for you why not take advantage of our free trial, it lets you experience our service for seven days/ten calls. It's also a great opportunity for us to gain a better understanding of your business and its needs, we can then make suggestions on how best to optimise your account going forwards. Giving both you and your clients the best experience possible.

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