Why Your Business Should Be Using A Telephone Answering Service
Updated: Jan 13
As a small business owner, you probably know the frustrations of attempting to juggle those all-important tasks with answering phone calls all day. Of course, you want to make yourself available over the phone to clients or customers, but these enquiries can often start to take over and overwhelm you, leaving you with no time to take care of your business itself.
While hiring a receptionist would usually be the clear solution to this problem, it's an expense that lots of small business start-ups simply can't afford to take on, meaning that owners are left stretching themselves ridiculously thin, trying to do several different tasks at once sometimes just to stay afloat.
That's where we come in. Flamingo Digital takes on the tasks that can be easily outsourced to a helping hand, leaving business owners with more time to get on with more important work – the kind that keeps the wheels of their business turning.
Just one of the services we offer is a telephone answering service – essentially, a receptionist that you don't need to hire full-time, unlike other in-house employees. Whatever it is that you're busy doing, we'll take your calls for you and record the necessary details, passing on any messages you may have received during the day.
If you're unsure whether or not this is right for your business, here is just a few ways that your business could benefit from the use of our great-quality telephone answering service.
Leaves You With More Time
As we've already established, the time freed up by not having to wait by the phone to answer client or customer queries all day will leave you with more time to get on with the business tasks that are the most pressing or important to you.
If you're the type to find you spend more time speaking to clients and customers over the phone than actually working to help them through your business, you've probably been left feeling a little overwhelmed – so why not let us take some pressure off of you?
At Flamingo Digital, we can have your telephone answering service set up and ready to work for you within an hour, so it certainly won't take long for you to see the difference that not having to answer the phone constantly will make.
If you've ever wished you could add an extra few hours to the day to get everything done, we can help you free up the time you need to pay more attention to what matters the most to you – keeping your business going.
Stay In The Loop
Are you put off from hiring a virtual receptionist due to the fact it leaves you taking a more 'hands off' approach, unable to keep track of each and every call yourself?
Our receptionists are all based at our Nottingham office and are ready and waiting to take your calls! After a call comes through, your member of the Flamingo Digital team will answer professionally and take down all the important details that need to be passed back to you. Finally, you'll know whenever you've received a new call as you'll be notified via text, wherever you are and whatever you're doing.
With Flamingo Digital, there is never a list of missed calls to be chased up – anyone who needs to reach you will and your business will be much better off for it.
High Quality Of Service Assured
Hiring a receptionist can be a complicated task, especially if you're a busy small business owner and don't have time to waste sorting through CVs and interviewing new applicants. Even after you've hired a new receptionist, it's likely that they'll take some training to get used to the job, too.
With all this to consider, it's no surprise that businesses are willing to go without a receptionist altogether – but it doesn't have to be that way.
The virtual receptionists provided by Flamingo Digital are all highly professional, each one having been carefully selected and trained to ensure that they will provide the absolute highest standard of service possible.
We keep the needs of the client at the centre of everything that we do here, making sure that the service we provide allows you the assistance that you need.
We're so confident in the quality of our service, in fact, that you can even sign up for a free trial and find out what a positive impact our virtual receptionists have on the way that you do business! We're sure you'll never look back.
Get in touch with Flamingo Digital today and we'll get your account with us up and running quickly, with our professional virtual assistants ready and waiting to take your calls.
Once you've seen the difference our service could make to the day-to-day operation of your business, we've no doubt that you'll wonder how you ever went without.