An expert service for estate agents and property managers.
Telephone Answering Service
Our telephone answering service provides an ideal solution for busy agents, ensuring calls are answered quickly and professionally.
We take time to understand your business and tailor a package around your needs.
Outsourced Call Centre
We design our outsourced call centre solution for businesses that require fully bespoke call handling.
Tailored for Lettings & Estate Agents
Your services can increase during busy periods and scale back in quieter times.
Responsive Call Handling
Our trained PAs ensure your calls are answered quickly and queries a dealt with efficiently.
Our PAs have skills and experience in handling your calls and building trust.
FEATURED CASE STUDY
As a rapidly growing Midlands based property company, Martin Leasing was finding it increasingly difficult to manage, log and separate call flows from new enquiries and existing tenants.
Our team created a bespoke script designed to correctly categorise incoming calls and route them to the right person within the organisation, ensuring a smooth experience for customers every time.
Our solution increased operating hours and service coverage for Martin Leasing ltd whilst reducing costs, our bespoke script ensured calls were sent to the correct DPT 1st time, avoiding repeat calls and customer frustration, our industry-leading CRM logged call volumes, call spikes and more critical data to help with future business planning.
Book a free review
Get in touch with our team who will help you find the service that fits your property business.