Your own Virtual Receptionist for a fraction of the cost
Benefit from a virtual receptionist seven days per week, with features like call transfers, email capture, text message delivery and a more customisable call experience. It's the perfect solution for growing businesses.
Tinishe, Flamingo Digital virtual receptionist
🏆 Great service
👍 Get started with a free trial
💸 Best price guarantee
⏰ Same day set up
Let your virtual receptionist capture every opportunity
See how we can benefit your business 👍
Our virtual receptionist service ensures your calls are always covered, be it new leads, customer service or complaint handling.
Our dedicated team will be trained on your account, ensuring they understand your business, its brand and how you'd like your calls to be taken.
A few extra perks that come as standard 🏆
Extend your opening hours 🕰️
Don't let a new opportunity be missed just because it's past 17:30; our virtual receptionists make sure your calls are answered even outside of office hours.
Capture every detail 🔎
We capture all the essential details from your callers, including name, phone number, email and reason for the call. This ensures that you don’t have to waste time chasing details and have everything to hand, ready to respond when you can give your customers your full attention.
A dedicated team waiting for your calls ☎️
Are you struggling to answer more than one call at once? As soon as you divert your calls to Flamingo Digital, our UK-based team and state-of-the-art technology are ready to back up your business.
The voice of your business 📣
Our expertly trained UK-based team answers every call just as you'd like. Our virtual receptionist service provides seven days of coverage as standard, so you never need to worry about missing a call again; you and your business also benefit from extended opening hours free of charge.
Our range of bundles
Our virtual receptionist service will capture the details below, if you require any other details to be captured or have more bespoke requirements please review our outsourced call centre solutions.
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Caller's name
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Company name
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Contact number
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Email address or customer number
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Brief reason for the call
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Internal call patches
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Transfer calls to landlines or mobiles £0.20 per transfer
Switchboard services included
Our trial lets you experience our full paid service free for 7 days, We're sure both you and your callers will be impressed by our Customer Service Superheroes and the extra time you'll have in your diary once you've been freed from your phone.
Divert your calls
We provide every new customer with a unique divert number free of charge, this enables you to use your existing phone number avoiding any disruption to your customers or marketing plans. You simply divert that number to us when you need us, this can be at all times, when busy, when engaged or out of hours.
Access your messages when you need them
We email you a copy of every message we take, you also give every customer access to our online portal, helping you to keep track of the calls. Simply enter your username and password on and you can view all the information we have collected, call logs, set availability, view historical records and more.
"Flamingo Digital's virtual receptionist service gives me the freedom to only take calls when I can fully focus on my customers"
Sarah Henson
Founder A and J Trading
Start benefiting from a professional solution today
An authentic voice to represent your business
We might call them virtual receptionists, but all our receptionists are 100% real and based in our Nottingham office, it's the prefect opportunity to banish bots and give your customers an award winning service.
The right fit for you
Flamingo Digital provide a full suite of outsourced solutions; if you need a basic message-taking service, you can check our telephone answering service here. On the other hand, if you require a completely bespoke call handling service with features such as payment taking, CRM access, engineer callouts, etc., take a look out for the outsourced call centre page here.
Save money and time
You might be shocked at how cost-efficient it is to send your calls to Flamingo Digital rather than hire in-house. Contact our onboarding team today for a breakdown of how much your business will save.
Online portal
Keep up with all your call stats messages and more via our online client portal. It's free to use and is available to all our customers regardless of your package.
Listen to our team in action 🎧
A call taken by one of our team
Callers name anonymised for privacy