Stop missing your business calls today.
We've helped thousands of businesses avoid the pain of missing critical business calls. Our UK-based team of call answering superheroes are ready to help 24/7.
Ella, Flamingo Digital virtual receptionist
🏆 Award winning service
👍 A free trial to get you started
💸 Best price guarantee
⏰ Same day set up
What our customers say
The UK's Best Value Telephone Answering Service
Power up your business with our award wining service 🚀
Our telephone answering service ensures your calls are always covered, be it new leads, customer service or complaint handling.
Our dedicated team will be trained on your account, ensuring they understand your business, its brand and how you'd like your calls to be handled.
Every call answered just the way you like
A first impression to make you proud ❤️
We understand how important it is to make that great first impression, so as part of our onboarding process we take the time to understand you, your brand, and how to speak to your callers to make sure they get the customer service they deserve.
Take us for a test drive with a free trial 🏎️
Hit the ground running with our seven day trial,* see first hand how an answering service can benefit your business and scale your team.
24/7 coverage as standard 🕰️
We don't charge extra for round the clock coverage, no matter the time of day we are ready to capture your business calls.
How do we know the call is for your business?
We create a a unique phone number that you divert your calls to, within a split second of the call arriving at our Nottingham based data centre our systems detect the call is for you.
Our industry-leading call handling system then springs into action "popping" all of your company details on screen ready for one of our team to answer the call on your behalf.
All calls received are answered in your business name as if a member of your on-site team had answered the call.
The right bundle for you 💘
Our rolling 30-day bundles are perfect for start-ups or medium sized businesses that require a call answering solution. We can adjust your bundle up or down when required, and you get all the benefits of our service including, 7-day per week coverage and access to our online portal.
All our bundle packages capture the following details from your callers, name, number, company name and a brief message.
If you have more bespoke requirements such as order taking, customer service or larger call volume check out or outsourced call centre solution.
*all prices exclude VAT
Meet just some of our customer service superhero's 🦸♂️
Our dedicated team are passionate about customer service and put this at the heart of everything they do, you can find out more about how we train our team and the standards that we set here.
Never miss a lead 👍
Even if your business only operates during weekdays, we ensure you never miss out on potential new business outside of office hours. Our 7 -day-a-week service means we're always ready to speak to your clients and customers on your behalf. This means you can enjoy your time off work, safe in the knowledge that an opportunity won't be missed.
Stay in the loop while your out the office 🧘♀️
Our team will message you all of your customer queries and questions, ready for you to respond when you return to work or can return calls distraction free.
We can tell if they've called before ☎️
Our system will alert our team if a caller has rung multiple times, this enables us to flag the message as urgent so you can review the situation and decide the best course of action to take.
We can also take instruction from you to make a call transfer directly to you if a call is received from a particular individual.
Take a listen 🎧
Listen to our team in action
Callers name anonymised for privacy
Get a quote today and take a 7 day trial
Decades of experience
Suitable for small & large businesses
Dedicated onboarding team
Fully bespoke solution
Common questions
What happens if I get more than one call at the same time?
Our system is designed to handle multiple simultaneous calls, if and when this happens the calls are automatically routed across our team of agents who can all speak at the same time on your number. It's one of the benefits of our service and helps provide protection from unexpected call spikes.
Do all my calls have to be answered by Flamingo Digital?
No, you're in full controll and can choose to send all your call to us, overflow calls when your line is busy or calls during set times or days, it's a total flexable solution designed to work around your business needs.
Am I tied into a long-term contract?
No, all of our bundle packages operate on a monthly rolling contract giving you the flexability to change your bundle up or down when required or leave when you need to.
Do you keep a log of past messages?
Yes, all of our customers get access to our client portal, this lets you view call statistics and view your message history and the history of your team. You can also set your availability status so our agents know if they should be patching calls through to you or if your on holiday.
Start benefiting from a professional solution today
Business number with any area code
If you already have a business phone number you can simply divert this to us, if you need a new one, we can provide a number with any area code or national number of your choosing. You can find out more about this on our Virtual Landline page.
A free flowing natural-sounding call
Using the details you provide our system presents our team with all your critical business details, name, address, key people and what you do. This fused with a holistic approach to training equips our team with everything they need to sound like a member of yours.
Fast simple setup, no management fees
Unlike some other providers we don't charge you monthly management fees or a premium for weekend coverage, your bundle gives you access to all the key parts of our service offering.
Instant message delivery
As soon as any call is completed and our agent has completed all relevant notes your message is sent to you simultaneously via the delivery method of your choosing. Email, text, and our online portal.
"We saved over £1,000 per month compared to our previous provider, the difference was shocking"
Joseph Martin
Managing Director Martin Leasing Ltd
Banish bots, discover the benefits of our live call answer service
Powered by people 😎
Give all your customers the VIP treatment by offering them a human first contact experience, this is particular important when trying to capture new business leads as 70% of consumers will hang up if they get a voicemail or an IVR that can't understand them,
Incredible value, exceptional coverage 💸
As standard all our customers get seven day per week coverage, all from just £0.39 per day. Compare this to the cost of a receptionist just working 09:00 to 5:00 Monday to Friday and see how much you could save.
Freedom from your phone ☎️
As a business owner life can sometimes feel relentless and down-time a guilty pleasure, with our call answering solution you're in full control whilst always presenting a professional front of house to your customers.